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3-star hotel Check-in 15:00 · Check-out 12:00

Premier Inn Basildon (Festival Park) hotel

Modern budget hotel with en suite rooms, free parking, and an on-site pub. Located in Basildon’s Festival Leisure Park, close to shops, bars, and family attractions.

Festival Leisure Park, Pipps Hill Rd N, Basildon SS14 3WB, United Kingdom View on map
7.8/10
Good Based on 754 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Comfortable stay with attentive service

Guests appreciate the friendly and helpful staff, clean and comfortable rooms, and convenient location within Festival Park. Breakfast is frequently highlighted as a positive aspect, while some note that the décor is basic but functional.

Guests often praise

  • Friendly, empathetic, and accommodating staff, including standout service from reception and breakfast team members.
  • Clean, comfortable rooms with good amenities like unlimited tea and coffee.
  • Convenient location close to Festival Park’s shops, restaurants, and entertainment options.
  • Generous and tasty breakfast offerings with attentive service.
  • Free parking availability and efficient check-in, even at late hours.

Worth knowing

  • The hotel offers a no-frills, modern budget experience rather than luxury or high-end décor.
  • Some guests found the rooms slightly dated but functional and comfortable.
  • Quiet rooms and considerate service appreciated by guests working night shifts or those needing rest.
  • Limited onsite facilities beyond the pub/restaurant and parking; most entertainment is nearby in Festival Park.
  • Guests recommend booking in advance for longer stays or special needs due to the hotel’s popularity.

Best for

  • Visitors seeking budget-friendly, practical accommodation near Basildon Festival Park.
  • Travelers looking for a convenient location close to retail, dining, and entertainment options.
  • Families attracted to nearby attractions like Barleylands Farm Park and Hylands House.
  • Business travelers needing reliable, comfortable overnight stays with easy access to local amenities.
  • LGBTQ+ friendly guests who appreciate a welcoming and inclusive atmosphere.
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About this property

Welcome to Premier Inn Basildon (Festival Park) hotel

Situated within Festival Leisure Park in Basildon, this modern budget hotel offers en suite rooms with practical amenities, including free parking and an on-site pub and restaurant. It caters to a diverse crowd, including LGBTQ+ guests, blending convenience with a straightforward stay. The Premier Inn Basildon (Festival Park) hotel operates a check-in from 15:00 and check-out at noon, aligning with typical hotel standards.

The hotel benefits from a location surrounded by entertainment options such as shops, restaurants, bars, and a cinema, making it particularly suitable for visitors seeking accessible leisure activities. It lies just off the A127 Southend Arterial Road, approximately 1.4 miles from Basildon’s town centre. Guests frequently mention the helpful and attentive staff, highlighting their positive impact on the overall experience.

Nearby attractions support a range of interests, from family-friendly visits to Barleylands Farm Park to outdoor and cultural activities at RHS Garden Hyde Hall and Hylands House. This broad selection suits families and those looking to explore local sites alongside their stay. Transport links are reasonable, with Heathrow, Gatwick, and Stansted airports all within roughly an hour’s drive.

Guest feedback often praises the cleanliness, comfortable rooms, and consistent provision of essentials such as unlimited tea and coffee. The breakfast service receives commendations as well, with several reviews noting friendly staff and satisfying food quality. However, some comments suggest the décor may be a touch dated, and the overall style is practical rather than luxurious, reflecting its budget category.

Overall, this Premier Inn is practical and well-positioned for both leisure and business travellers looking for no-frills accommodation near Basildon’s entertainment and transport hubs. Its welcoming atmosphere and supportive team contribute positively to the stay despite the straightforward facilities.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SS
Sharon Sheppard Apr 16, 2026
10

I can't say enough about your staff here. They have been amazing They made a sad occasion bearable. The room was exactly what we expected. Clean comfortable with unlimited tea and coffee available day and night. We checked in at 2.30 am. And the receptionist ( Terri) was extremely helpful and got us settled in nicely. The next morning we had breakfast which was lovely full English, pastries, fruit and cereal all unlimited and delicious. We stayed for a second night. The receptionist Court ( Courtney) went above and beyond helping us re book our room. She was so empathetic and helpful to our situation, asking us if there was anything she could help us with to make things a little easier for us while we stayed. She made a sad time bearable and a little brighter and we can't thank her enough. Would we stay here again? Yes, in a heartbeat. Your staff here at Basildon, festival park are a credit to your company. You should be very proud.

GB
Geoff Battle Mar 22, 2026
10

Premier usually deliver a good bang for your buck, and this venue is no different. The room was clean and spacious, the hot water plentiful and the service polite and efficient. I arrived late and there was still space for parking. I didn't find the room too warm, and there a fan if needed. The mattress was firm, as were the pillows. No complaints; I would happily use this venue again.

SG
Sam Gray Mar 11, 2026
10

We visited from Australia and have to say the service was 5*! Lee welcomed us and made sure we were comfortable. The room was good, a little dated but served its purpose and the beds were super comfy! The food was great and we were glad to have decent sausages(Aussie snags are not the best) we had a naughty elf visit and the kids loved that. All of the team were fantastic but the engagement from Court was outstanding! Her energy and commitment to ensuring we had everything we needed, even helping my partner taking his tools to the car! Your genuine kindness was so appreciated! Keep up the great work!

CA
Chris Adams Mar 10, 2026
10

Stayed at the Premier Inn Basildon Festival Park and had a great stay. The room was comfortable and exactly what you expect from a Premier Inn. Breakfast was great, and a special mention to Gary (I think that was his name) who was friendly and helpful and helped make the morning start well. We also had a last-minute need for a sewing kit after my partner’s dress snagged, and the receptionist was lovely and sorted it out quickly without any fuss, which we really appreciated. Overall, a fantastic stay and we would happily return.

LK
Liam Knight Mar 02, 2026
10

I had a fantastic breakfast at the Premier Inn. From the moment I walked in, Hannah the host made me feel so welcome with her friendly attitude and warm smile she really set the tone for a great start to the day. Courtney, the chef did an amazing job with the food everything was cooked perfectly and tasted delicious. The atmosphere was relaxed, the service was spot on, and the food was fresh and full of flavour. Big thanks to Hannah and Courtney for making my morning such a pleasant experience I’ll definitely be coming back!

RS
Rina Sinclair Feb 17, 2026
10

Excellent Service. Stayed for 3 weeks while working nights. Courtney and Aymen went above and beyond looking after us, made us feel very welcome and making sure we had quiet rooms and breakfast ready for us when we returned in the early hours.

AF
Atif Farooq Jan 22, 2026
8.0

I stayed for a business trip in Premier Inn, the hotel is good for staying for overnight and is situated in a very good location which is just a walking distance from Festival Park where you will find everything to eat, drink and enjoy. Mr. Ayman on the reception was very welcoming and hospitable. Highly recommended for the business trips . Paid £378 for 4 nights stay.

MT
Max Thompson Dec 24, 2025
10

Hannah ( i hope i remembered her name correctly ) She was very welcoming and helping upon arrival! The room was perfect and very family priced! Courtney the manager was also very helpful with any requests I had and was accommodating to those requests, the breakfast I had in the morning was just what I needed to start my day! Would highly recommend this hotel and its staff as well as the breakfast! Definitely coming back to stay here!

Location & neighborhood

Where you'll find Premier Inn Basildon (Festival Park) hotel

Basildon, United Kingdom

In an entertainment park with shops, restaurants, bars and a cinema, this contemporary no-frills hotel is off the A127 Southend Arterial Road and 1.4 miles from the centre of Basildon.

  • Basildon 40 min Walk
  • Laindon 1 hr 2 Walk
  • Pitsea 1 hr 17 Walk
  • Heathrow Airport 1 hr 20 Car · 2 hr 14 Transit
  • London Gatwick Airport 1 hr 5 Car · 2 hr 35 Transit
  • London Stansted Airport 46 min Car · 2 hr 36 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in United Kingdom. Distances are rough real-world times, not straight-line.

Barleylands Farm Park 3,301 reviews

Barleylands Farm Park

Barleylands Farm Office, Barleylands Rd, Billericay CM11 2UD, United Kingdom

4.4 · Tourist Attraction
RHS Garden Hyde Hall 3,493 reviews

RHS Garden Hyde Hall

RHS Garden Hyde Hall, Creephedge Ln, Chelmsford CM3 8ET, United Kingdom

4.6 · Park
Hylands House 2,571 reviews

Hylands House

London Rd, Writtle, Chelmsford CM2 8WQ, United Kingdom

4.6 · Historical Place
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